Privacy Policy
Chestnut Custom Carpentry & Construction (“Chestnut,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about a project.
Information We Collect
We may collect information that you voluntarily provide through our contact forms, estimate request forms, email, phone calls, or other communications. This may include:
- Name
- Phone number
- Email address
- City or town
- Project type and project details
- Photos, plans, or documents you choose to submit
- Any other information you include in your message
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website activity.
How We Use Your Information
We may use the information we collect to:
- Respond to your questions or estimate requests
- Communicate with you about your project
- Schedule consultations or site visits
- Prepare proposals and provide requested services
- Improve our website, services, and customer experience
- Protect our website from fraud, spam, or misuse
- Comply with legal obligations
We do not sell your personal information.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the site, improve performance, and measure the effectiveness of our marketing.
Cookies are small files stored by your browser. You may disable or delete cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
If we use third-party services such as Google Analytics, Meta Pixel, Google Maps, embedded Instagram content, spam protection tools, or scheduling tools, those services may collect information according to their own privacy policies.
How We Share Information
We may share information only when reasonably necessary to operate our business, provide requested services, or comply with legal requirements.
This may include trusted service providers that help us operate the website, manage communications, host forms, protect against spam, or analyze website traffic.
We do not rent, sell, or trade customer contact information to third parties for their own marketing purposes.
Data Security
We take reasonable administrative, technical, and organizational measures to protect the personal information we collect. However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.
Please do not send highly sensitive personal information through our website contact forms or by email.
Third-Party Links
Our website may contain links to third-party websites or social media platforms, including Instagram and Facebook. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies before providing information.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information you previously submitted, subject to any legal or business recordkeeping obligations.
You may also unsubscribe from marketing communications at any time by following the instructions in the message or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Chestnut Custom Carpentry & Construction
Email: info@chestnutcustomcarpentry.com
Terms of Use
Welcome to the website of Chestnut Custom Carpentry & Construction (“Chestnut,” “we,” “us,” or “our”). By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.
Website Purpose
This website is provided for general information about Chestnut Custom Carpentry & Construction, our services, completed projects, service areas, and ways to contact us.
The information on this website is not a binding offer to perform work, provide materials, guarantee pricing, or enter into a construction contract.
Estimates, Pricing, and Project Scope
Any information provided through this website, including descriptions of services, photos, examples of projects, or general pricing discussions, is for informational purposes only.
Project pricing, schedules, scope of work, materials, design details, permits, payment terms, warranties, and other project requirements will be determined separately through a written estimate, proposal, contract, change order, or other written agreement.
No construction work will be considered approved or scheduled unless confirmed by Chestnut in writing.
Project Photos and Examples
Photos, videos, renderings, and project descriptions shown on this website are examples of past work and are intended to demonstrate the type and quality of services we provide.
Each project is different. Results, timelines, material availability, pricing, and design outcomes may vary depending on the condition of the property, selected materials, permits, site conditions, subcontractor availability, and other project-specific factors.
Intellectual Property
Unless otherwise noted, all content on this website, including text, logos, photographs, videos, graphics, designs, and branding, is owned by or licensed to Chestnut Custom Carpentry & Construction.
You may view and use this website for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, or use any website content for commercial purposes without our prior written permission.
User Submissions
When you submit information through our contact forms, including project details, photos, plans, or documents, you represent that you have the right to provide that information.
Please do not submit confidential, highly sensitive, copyrighted, or proprietary information unless it is necessary for your project inquiry.
Submitting a request through this website does not create a contractor-client relationship, contract, partnership, employment relationship, or obligation for Chestnut to provide services.
Third-Party Links
Our website may include links to third-party websites, social media platforms, or services such as Instagram, Facebook, Google, or other providers. These links are provided for convenience only.
Chestnut Custom Carpentry & Construction is not responsible for the content, availability, security, or privacy practices of third-party websites.
Website Availability and Accuracy
We make reasonable efforts to keep the website accurate and available. However, we do not guarantee that all website content will always be complete, current, error-free, or uninterrupted.
We may update, change, suspend, or remove any part of the website at any time without notice.
Limitation of Liability
To the fullest extent permitted by law, Chestnut Custom Carpentry & Construction will not be liable for damages arising from your use of, or inability to use, this website or reliance on information provided through it.
This does not limit any rights that cannot legally be excluded under applicable law.
Governing Law
These Terms of Use are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms of Use from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
For questions about these Terms of Use, please contact:
Chestnut Custom Carpentry & Construction
Email: info@chestnutcustomcarpentry.com